6WIND’s expert technical support specialists provide assistance to address your 6WINDGate technical questions or issues as quickly as possible. Benefiting from 6WIND’s rich online resources, technical documentation, training materials, e-mail communication and phone services, clients receive prompt help and advice on all aspects of the 6WINDGate solution.

6WIND Online Support Available 24/7

6WIND clients access valuable 6WINDGate software resources customized for their specific project needs, via a dedicated password-protected Customer Zone website that includes information covering:

  • 6WINDGate maintenance releases
  • 6WINDGate documentation
  • TSR (Technical Support Request) logs tracking trouble tickets and problems, along with details on the resolution of each issue.

Contact 6WIND Technical Support

  • Use your Customer Zone login
  • Email: support@6wind.com
  • Phone: +33 (0) 1 39 30 92 54
  • Fax: +33 (0) 1 39 30 92 11