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6WINDGate FAQ

Multicore Packet Processing Forum
 

 


6WIND's highly-experienced customer support specialists offer a personalized and service-oriented assistance to handle and solve any technical issues that may occur, in the shortest time possible. Benefiting from 6WIND's rich on-line resources, technical documentation, training materials, e-mail communication and telephone services, customers are provided with prompt help and counseling to address any aspects of 6WINDGate™ software.

6WIND Online Support 24/7

6WIND customers can access valuable 6WINDGate™ software resources customized to their unique project needs, via a dedicated password-protected Customer Zone website that includes information covering:
  • 6WINDGate™ software maintenance releases
  • 6WINDGate™ software documentation
  • TSR (Technical Support Request) logs tracking trouble tickets, encountered problems and resolution of each identified issue
Contacting 6WIND Customer Services & Support

Phone +33 1 39 30 92 54
Fax +33 1 39 30 92 11

 


6WIND – Packet processing software for multicore networking and telecom systems (Linux) - ©2010 6WIND. All Rights Reserved.