6WIND’s expert technical support specialists provide assistance to address your 6WINDGate technical questions or issues as quickly as possible. Benefiting from 6WIND’s rich online resources, technical documentation, training materials, e-mail communication and phone services, clients receive prompt help and advice on all aspects of the 6WINDGate solution.
6WIND Online Support Available 24/7
6WIND clients access valuable 6WINDGate software resources customized for their specific project needs, via a dedicated password-protected Customer Zone website that includes information covering:
- 6WINDGate maintenance releases
- 6WINDGate documentation
- TSR (Technical Support Request) logs tracking trouble tickets and problems, along with details on the resolution of each issue.
Contact 6WIND Technical Support
- Use your Customer Zone login
- Email: support@6wind.com
- Phone: +33 (0) 1 39 30 92 54
- Fax: +33 (0) 1 39 30 92 11